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What is the single window system in a bank?

Updated: 9/15/2023
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Satish1975

Lvl 1
12y ago

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The system facilitates delivery of all banking services at a single counter, that is, all customer needs are attended to at a single point of delivery.

According to a bank release, the waiting time is considerably reduced for cash payment from about nine minutes to 2.5 minutes and transaction processing time from five minutes to 2.5 minutes.

The resultant extra space has been used for improved customer service.

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12y ago
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Q: What is the single window system in a bank?
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