0
What is used to vary the pitch of one's voice to make customer interactions interesting pleasant and friendly?
Wiki User
∙ 7y agoWant this question answered?
Be notified when an answer is posted
Add your answer:
Earn +20 pts
How do you handle a irate customers on phone?
just act pleasant and if you don't have something they need then keep apologizing and make then think you can relate to them
When a guy says Nice to hear from you?
He's being sarcastic ---------------------------- Or just normally/politely pleasant, don't read anything into it. It could mean he is really happy to hear from you! My interest says that to me all the time and he also says hope to hear from you soon. It's a good thing!
Competent nonverbal communication requires which of the following?
First having the knowledge of nonverbal communication is essential. Pay attention to nonverbals by turning off the sound on your T.V. set and notice the nonverbals! Some people talk with increased gestures, some with increased facial animation. Note your own use of nonverbals. Make sure your gestures are communicative and not distracting. Note what expression you have on your face....is it a frown or a smile? Are you animated or stonefaced? Is the "melody" of your speech (another nonverbal) pleasant and carries meaning for your message? Is your pitch pleasing? Is your rate of speaking too fast or too slow? Do you put pauses in your verbal message? These, too are nonverbal meaning markers called "suprasegmentals."
Advantages and disadvantages of oral communication?
The advantages of oral channels of communication are that they:are fast - useful for obtaining very recent unpublished informationare based on two-way communication and therefore promote an understanding of the real information need(s) and the communication of relevant informationare flexiblesimplify and facilitate the transmission of information between people working in different subject areas (useful in interdisciplinary studies)are easy and pleasant to useThe disadvantages of oral channels of communication are that they:are not open to everyone - established researchers have access to good networks of contacts, but these usually take time to cultivatecan lead to misconceptions because the information is sometimes incomplete (lack of detail etc.)are difficult to maintain and therefore unstableit can also lead to mis belief,as oral promises do not lend any whereas a human nature one can make mistake in spelling something different which can sometimes leads to major mistake
What are the qualities of an effective business letter?
Here are the 7 qualities of a effective business letter:Completeness: This deals with answering all inquiries or questions, and checking for the 5 W's (who, what, when, where, why).Conciseness: Eliminate wordy expressions and irrelevant statements and avoid unnecessary repetition.Consideration: This demands that the writer focuses on the "you" and not on the "I" or "we". Emphasize reader benefits, and the positive pleasant facts. Instead of writing "I will have the products delivered to you…," you may rephrase it as "You should receive your orders by…".Concreteness: Using specific facts and figures, putting action in your verbs, and using clear, vivid, image - building words are necessary for concreteness. Instead of writing " Our product has won several prestigious awards," you may write "Our product has won the prestigious XYZ award for the past five years."Clarity: Using short, conversational, and familiar words helps with this principle.Courtesy: Try to be sensitive to the reader's needs. Be tactful in wording your letter. And most important, answer all letters that require response from you!Correctness: At the end of each letter ask yourself again, for the ninth time, is this letter appropriate to the level of understanding of the person /s who are going to read it. Is your language appropriate? In the end, business letter writing is not just about using business letter templates," explains Ducepec. "Business letter writing is about you, the company you represent and work for, and your readers. It is about creating an attitude of professionalism and respect."
What are the duties and responsibilities of customer relationship manager in sales?
The primary responsibilities of a customer relationship manager is to understand the product that he/she is going to sell, be customer friendly, have a pleasant personality, and possess presence of mind and the patience to hear and clarify the doubts of the customer.
What is a congenial atmosphere?
friendly, pleasant, or agreeable atmosphere
What is another word for in personable?
friendly, amiable, pleasant...
İs interrail trip boring?
No, it is a very interesting and pleasant way to travel.
What is the antonym of snide?
amiable, friendly, congenial, likable, genial, affable and pleasant.
What is a word for nice to describe someone?
pleasant, agreeable, kind, friendly, fine
What is synonym of pleasant?
Friendly, agreeable, amiable, nice, good-natured, etc.
How do you spell pleasant or nice?
That is the correct spelling of the terms "pleasant" and "nice." Synonyms include friendly, amiable, amicable, agreeable, convivial, cordial, and sociable.
What are synonyms of pleasant?
enjoyable amiable agreeable pleasing friendly pleasurable nice lovely
Explain Why the way you say things and your tone of voice affects customer's experiences of customer service?
The way that you speak is very important in a customer's experiences of customer service. If your tone is not pleasant the customer will have a bad experience.
What is the definition of amicable?
amiable, welcoming, warm, neighbourly, affectionate, pleasant, intimate, cordial, congenial
What does the word amiably mean?
The adverb form amiably means in a pleasant, friendly, or agreeable manner.
