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Salesforce is the # 1 CRM software in the world. Salesforce offered a whole range of cloud-based software. These products offer an end-to-end solution: The main products of Salesforce are:

  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce Community Cloud
  • Salesforce Commerce Cloud
  • Salesforce Marketing Cloud

Salesforce Sales Cloud

It is a tool that drives growth to your accounts, close deals and finds out customers. It is the “sales” module for Salesforce. Some of the top features are:

  • Contact, opportunity and lead management
  • Generate reports and dashboards
  • Salesforce Forecasting
  • Territory Management and Partner Management

Salesforce Service Cloud

This is the customer service application. It delivers personalized support through various channels:

  • Boost Agency productivity with case details through the console.
  • Enables the customers to look for answers to reduce case volume.

Salesforce Community Cloud

Salesforce Community Cloud is an online social platform for creating branded sites, connecting partners, customers and employees. The features are:

  • Streamline your key business operations extending them across departments and offices.
  • Leverage your CRM data connecting your community with third-party systems.
  • Build customized and branded communities for seamless collaboration.

Salesforce Commerce Cloud

Commerce Cloud is a leading e-commerce platform:

  • Unify the Buying Experience - Connect B2C customers across all customer touchpoints with a 360-degree view of activity, inventory and orders. Salesforce Commerce Cloud has the following:
  • Exceed customer expectations - Deliver quickly and easily with a scalable, multitenant cloud.
  • Offer Personalized Services - Convert more customers with AI-powered experiences.
  • Convert Mobile Shoppers - Offer mobile shoppers with mobile commerce with our mobile-first capabilities.

Salesforce Marketing Cloud

Salesforce Marketing Cloud offers a 1:1 digital marketing platform with the following features:

  • Know the Customer - Get a unified view of the customers by connecting data across multiple devices.
  • Personalized Services - Leverage data and Einstein for interactions with the power of AI.

Note: AnavClouds software is India' leading Salesforce partner company provide complete Salesforce solutions.

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shailesh

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4y ago

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