0
What else can I help you with?
How should a customer be greeted?
you should say to a customer hello how can i help you
Should an employee get in trouble with their manager because a customer reported they overheard them say the F word to themself in the bathroom?
A work place does have rules for all the employees under management.
What is one thing an employee should never do?
An employee should never say or do anything that can be viewed as critical or disrespectful to an employe. Stealing and lying would be two huge things an employee should never do.
What should you not say to a drunk customer?
"Want another?"
What would you say are the two most important skills employment should have when dealing with an upset customer?
The two most important skills for employees dealing with an upset customer are empathy and effective communication. Empathy allows the employee to understand the customer's feelings and frustrations, fostering a connection that can help de-escalate the situation. Effective communication ensures that the employee can articulate solutions clearly and reassure the customer that their concerns are being taken seriously. Together, these skills can transform a negative experience into a positive resolution.
When driving forklift and another employee ask you to lift him on pallet what should you do?
You say no, it is not safe.
What is the difference between customer service and sales?
the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.
What you can say about the customer is always right?
I prefer to say: The customer is not always right; but, the customer will always be happy.
What is the difference between sales and service?
the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.
What should an employee give explanation for late coming?
Just say sorry You might want to add a reasonable explanation.
What would you say to semi-government customer?
"How can I help you?" Which is what more companies should be saying to each of their customers.
If you have employees out on a job site of a customer to set up new products and they are injured is it covered by the customer's workmen's comp insurance or yours?
YOURS. They are your employee. I am not an attorney. But I've worked HR for 5 years and processed work comp injuries for my company. Consider something similar: temporary employees via temp agencies. Temporary employees are covered by the temp agency from which they are employeed, NOT the client/customer company where the employee is working. Physical location of the injury has less to do with coverage than the employment contract. It has more to do with the employee's purpose for being there: if he is acting on behalf of his employer then his employer is responsible when he is injured. The client/customer where you have sent your employee would never be responsible under worker's compensation law. That is not to say the client/customer isn't negligent or liable in some other way, but not under worker's compensation. Again, I am not an attorney. Just my opinion based on my experience.
