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Q: What the importance of front office operation?
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Importance of front office operation in hotel?

The front office in a hotel is important, because guests may have questions or may need help with something. The front office is responsible answering phone calls and scheduling guests.


Importance of front office?

Front office deals with customers i.e. Receptionist, sales. Back-office supports the imternal operations of the company.


Why front office is the heart of a hotel operation?

Front office is the hub of the hotel operation because it is the first to encounter the guest upon their arrival. The front office makes the first impression that the guest will receive and determines weather they like or dislike the hotel.


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The front office department in hotel operations is responsible for customer service and maintaining inventories. When they fail at their job the hotel could have disappointed customers.


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