What to do when you get this error from outlook express An unknown error has occurred account 'mailcharternet' server 'mailcharternet' protocol pop3 port 110 securessl no error number 0x800c0133?

Answer 1

The Inbox is damaged. Move all messages you wish to save to a local folder

you create. Then:

Tools | Options | Maintenance | Store folder will reveal the location of

your Outlook Express files. Press the Tab key to highlight the folder

location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the

location in the box - Click OK and you'll see the OE files. Otherwise, write

the location down and navigate to it in Windows Explorer.

In WindowsXP, 2K & 3K, the OE user files (DBX and WAB) are by default marked

as hidden. To view these files in Explorer, you must enable Show Hidden

Files and Folders under Start | Control Panel | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and

delete it. A new one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become

corrupt. Create your own user defined folders for storing mail and move your

mail to them. Empty Deleted Items folder regularly. Keep user created

folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while

working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are

open. Then: File | Work Offline (or double click Working Online in the

Status Bar). File | Folder | Compact all folders. Don't touch anything until

the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and

leave it unchecked. {N/A if running XP/SP2}.

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