What to do when your American girl dolls hair is flattened and its not supposed to be?

Answer 1

Try this first (if it doesn't work, send her to the Doll Hospital)

Mist her hair w/ a misting bottle. Starting from the bottom of her locks, start brushing out knots and frizz while holding her neck w/ one hand so to keep it from loosening. As you work your way up, mist her hair again to keep it a tad bit easier to work with. Do not, do not, soak it.

Answer 2

If you are referring that your ag doll HAD curly hair, but now all the curls are gone than here's what to do: get a wire wig brush(american girl brush), a misting bottle and your ag doll(with curly hair; this will only work for dolls with curly hair) first mist the doll's hair with COLD water. Once all the hair has been misted brush out the hair, then simply finger curl it with your finger....:) YouTube has some good videos for curling your dolls hair, too!

IF all THIS doesn't work, either: A) go to the American Girl Place and go to the doll hair salon and get it fixed, but if it's THAT bad then: B) Send it to the doll hospital by either: A) going to the American Girl Place and going to the "Doll Hospital" section and ship in your doll (the doll will be back in 2-3 weeks) or B) going on the American Girl website and finding the doll hospital section, fill out the form and ship your doll out.

Answer 3

You have to go to the American Girl hospital. I would go there soon. They will fix it!