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A person working in customer service should be polite, knowledgeable about their area of work, friendly, and patient. These qualities are necessary because people working in customer service must be able to cater to a wide variety of people in their job.
I bet you are in principles of marketing
Branding loosely refers to the ideas, emotions, and perceived benefits that are attached to a product or service. Ideally, it should make marketing (and selling) easier, faster, and more profitable.
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politeness, patience, attentiveness, communication skills, quick thinking, persuasion
I think the most important is being able to help and stay calm even when customers are angry. You will face angry people but you must stay calm and help them out.
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Marketing is interesting skill, its not attained by degrees but strategically accquired by experience in the industry. Some of the personality traits such as ability to negotiate , assertiveness , & market awareness is most important. We had competitors for Microsoft but it was marketing skill combined with innovation that led to Bill Gates succcess.
Studies in twins more important in understanding quantitative traits.
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It teaches responsibility and accountability, which are important traits for people to possess.
A person working in customer service should be polite, knowledgeable about their area of work, friendly, and patient. These qualities are necessary because people working in customer service must be able to cater to a wide variety of people in their job.
Traits and scientific characteristics are vitally important in the field of science. This is because species are identified by these characteristics and traits and that is what puts them in their respective classifications.
Traits and scientific characteristics are vitally important in the field of science. This is because species are identified by these characteristics and traits and that is what puts them in their respective classifications.
manipulated acquired traits
manipulated traits
Leadership traits can help you understand a lot about a person. Leadership traits include motivation, good customer service skills and possibly being headstrong.