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Q: What type of information do you need when communicating verbally with customers?
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Continue Learning about Communications

Why does an organization need multiple channels of communication?

When communicating with customers, multiple channels of communication, such as telephone, email, live customer support, etc. allow customers to use their preferred method to contact the organization.


How do you know you were communicating effectively to other staff?

Well you obviously were NOT communicating effectively. To communicate effectively you need to have a good understanding of the language you are using to communicate with. If you had a good understanding of English you would know that "communicating effectively to" is not correct English. If you were communicating effectively using English you would have asked "How do you know you were effectively communicating with other staff" as your question.


What communication needs do people have?

an effective communication is the most important need of the people while communicating in business


What is the best way to provide information to this customer?

Customers are important for a business, so they all need to be treated kindly and need to be informed nicely and clearly when necessary whether in person or over the phone or by regular mail or via email. Sometimes it may take an extra bit of time and patience, but it is often worth the effort, as you want your customers to come back... or you'll probably lose your job!


Role of communication in Physical need?

I actually have this question on a test in...oh...8 hours or so. We need to communicate our most fundamental needs. Example: Communicating to the doctor about health, or communicating our need for food, sufficient air, and rest. My text says, "Personal communication is essential to our well being. To paraphrase an old song, 'People who need people' aren't the luckiest people in the world...they're the only people."

Related questions

Why does an organization need multiple channels of communication?

When communicating with customers, multiple channels of communication, such as telephone, email, live customer support, etc. allow customers to use their preferred method to contact the organization.


Importance of accounting information to government?

shareholders,creditors,suppliers,managers,investors,public and customers need accounting information for?


Where would you use verbal communication in an automotive environment?

Verbal communication is used in many areas of the automotive environment. When the mechanics are working together they need to have good verbal communication skills. Also when they are dealing with customers they need to be able to communicate verbally.


What qualifications are there to becoming an industrial cleaner?

The are a few qualifications you need. You'll demonstrate your ability in a wide range of cleaning areas - these will include communicating with customers, safe working habits and your choice of specialist cleaning skills


The types of information that need to be managed in a business?

Information about customers needs to be managed. Additionally information about suppliers and vendors must be protected so that no one knows trade secrets.


Why do customers rarely buy furniture?

To properly answer this question, I'm afraid we need more information. If you are the original poster, can you help?


What is trade marketing and its functions?

Wikipedia defines marketing as:"the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large." I would describe it as the steps and functions that go into a product:Distribution: Involves deciding where and to whom products need to be solid in order to reach the final users.Financing: Getting the money that is necessary to pay for the operation of a business.Marketing Information Management: Most of the information is obtained through marketing researchPricing: Decisions dictate how much to charge for goods and services in order to maximize profits.Product/Service Management: Obtaining, developing maintain, and improving a product or a product mix in response to market opportunities.Promotion: Communicating with potential customers to inform, persuade, or remind them about a business's products makes up promotion.Selling: Provides customers with goods and services they want.


Why would an enpolyer need someone with written communication skills?

If the position involves communicating with stakeholders, whether they be customers, suppliers or other important business associates, it is important that the employee be able to communicate in writing using suitably professional language.


What is listening for information?

* If you don't know anything about a certain person or information you may need in the workplace or for any business it's wise to listen instead of always talking. Often people pick up information they need to judge a person's character or information from Management in a company to better yourself in that company. Also listing for information is a good way of communicating and it works in your personal life as well as out in society.


What are some different types of customers?

There are five distinct types of customers. These include loyal customers, discount customers, impulse customers, need-based customers, as well as wandering customers.


How do you understand customers need?

A thorough understanding of your customers' needs requires analysis. Here are four steps you can follow to understand your customers' needs and turn this information into actionable results: Create a buyer's persona Seek feedback from your customers Analyze your competitors Craft a customer needs statement


How do you know you were communicating effectively to other staff?

Well you obviously were NOT communicating effectively. To communicate effectively you need to have a good understanding of the language you are using to communicate with. If you had a good understanding of English you would know that "communicating effectively to" is not correct English. If you were communicating effectively using English you would have asked "How do you know you were effectively communicating with other staff" as your question.