I'd probably make the assumption that the customer was there to purchase something from the store.
Greet with a smile and let them know that you are there to help out with anything that they need.
if a customer complanied about an assocaiate in your store pricing or a policy what would you do
if a customer complanied about an assocaiate in your store pricing or a policy what would you do
Generally, a customer will receive an email or a special message on his or her receipt to direct them to the survey. The customer answers a number of questions about his or her experience, which are both general to the entire store and specific to what he or she bought. Afterwards, many stores give the option to be entered in a raffle to thank the customer for his or her time.
The customer is known as a business invitee and is owed a very high degree of care that no injury due to the business owner's negligence befall the customer.
due to the fact it would give there store a bad name if they didnt have customer satisfaction bad name, no people, no money , no store
You can get help from an online store through technical/customer support. That would be the best bet.
ineffective
I work for walmart and it is instilled in us to help a customer even if you are at another store.
Begin pointing out the problems with customers brand that u know of
What are the customer expectations when shopping in a luxury store compared to high street store
Ask the customer what they are looking for and point them in the right direction or help them find their items. Once they know the general layout the size should no longer intimidate them.