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Depending on the make and model of the drive there us usually a small pin hole on the face of the device. Behind that pin hole there is a manual release lever. Some drives come with a tool (Poker) for this or you can straighten a paper clip to push in this hole. On slim drives (like laptops) the tray just will pop open by about half an inch when pressed. With full height drives (most desktops) you may need to apply a little more force as it slides open by about an inch. then the tray continue to open freely.

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Q: When an optical drive locks up how do you force it to open?
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