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Q: When taking a phone message it is most important to?
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The recipient of the phone message would like to know the following information: the date and time of the phone call, who phoned and who did they want to speak to, what did they have to say (you can summarize the most important points, you don't have to write down every word) and finally, who took the message. To give an example, here is what a phone message could look like: Sept. 23, 2001 1:26pm to Jeff: Your wife wants to know when you are coming home today. -- Blobbert


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