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a. Replace the motherboard. b. Disable the modem port and install a modem card in an expansion slot. c. Use an external modem that connects to the serial or USB port. d. Return the motherboard to the factory for repair.

If the motherboard is important, replace the motherboard. Other components may be failing and undetected.

If the motherboard isn't in a critical piece of hardware, I would simply turn the modem off in the BIOS and add a new modem in an expansion slot.

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15y ago
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13y ago

Let's assume that you've done sufficient troubleshooting to verify that it's not simply a matter of the port being disabled in the BIOS settings and there's not a resource conflict, but that the port itself is kaput.

Most of the time, the simplest and cheapest solution is to add a new network card, which can generally be had for as little as $10 (or even less). There are also USB-based network adapters, though frankly I'd recommend the card instead if that's an option.

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13y ago

just buy a network adapter.

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Q: When troubleshooting a motherboard you discover the network port no longer works what is the best and least expensive solution to this problem?
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