use the last known good configuration to restart computer
Wait until the customer has finished speaking, and then explain the possible solution.
Correcting the problem
You document the attempted solution You return to the beginning of the troubleshooting process
A technician accidentally spills a cleaning solution on the floor of the workshop. Where would the technician find instructions on how to properly clean up and dispose of the product?
Symptoms of specific problems followed by solution suggestions are typically listed in the troubleshooting section of a technical manual. This section helps users identify issues they may encounter and provides step-by-step solutions to resolve them.
rubbing alcohol
Material Safety Data Sheet
An online MRI technician test is hard to find online. A better solution may be to approach your test administrator for a copy of an old test instead of online.
Find out what company manufactures the cleaning product, and go to their web site.
Anwser:Computer-shared printer
Some troubleshooting tools for Windows are Microsoft Fix It Solution Center and Windows Error Lookup tool or WELT. Two others are WinAudit and Joeware Utilities. These tools are all free to use.
Index Technical manuals are broke up into different sections. The section that has a list of symptoms and specific problems that are followed by suggestions for the solution is the troubleshooting section.