Online remote support for Microsoft programs can be found through the Microsoft website. There are also online forums staffed by employees as well as regular internet users.
http://support.microsoft.com/contactus/cu_sc_more_master?ws=support#tab1 This is a link to the online support page where you would need to request a remote assistant. Email takes within 24 hours to respond but there is also a chat feature where you can log onto Microsoft online and ask questions directly. There is also a Microsoft Product Solution Center that helps with technical issues. You can check this out online to see if it solves any problems.
The Microsoft remote control is available for purchase on the Windows store for 20 dollars. It can also be bought from online stores like eBay and Amazon.
"Remote PC support can be found many places online. Consider a reputable source, like a big box electronics store or the manufacture of your PC. Best Buy, Dell are examples."
You can download the Microsoft Remote Desktop Client directly from the Microsoft website. Simply search the name of the software and locate it on the Microsoft website.
You can download a PC remote support program online from the TeamViewer website. This program will allow somebody else to control your computer from another location to troubleshoot issues.
Microsoft Office suite, in particular Word is very widely used. Other common applications on personal computers are Adobe Photoshop, Internet Explorer, Firefox, Sahara.Increasingly, software is being run on remote servers - there are network version of some of Microsoft Office, but services such as Facebook, Twitter and so on are application programs that run, largely, on remote servers.
The main desktop remote protocol currently in use now is provided by the Microsoft company. It is referred to by Microsoft as Remote Desktop Connection.
Information about how to use a remote desktop program can be found within the Microsoft help page of an individuals system, or through Windows Live. These programs are very basic, and simple to use.
Most companies offer remote support software. Microsoft, apple and several other smaller vendors offer the same. Usually if they are selling their software, remote support is included or can be purchased.
Biz, Radmin and Microsoft Pinpoint are some reliable telecommuting software programs available on the market today. Telecommuting is also known as remote control.
"Yes, remote desktop support is available for personal use. Remote desktop support for personal use is available with Window 7. Remote desktop support is used to improve a user's experience."
Microsoft Remote Desktop