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Online remote support for Microsoft programs can be found through the Microsoft website. There are also online forums staffed by employees as well as regular internet users.

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Q: Where can one find online remote support for Microsoft programs?
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Can I have Microsoft technicians help me online?

http://support.microsoft.com/contactus/cu_sc_more_master?ws=support#tab1 This is a link to the online support page where you would need to request a remote assistant. Email takes within 24 hours to respond but there is also a chat feature where you can log onto Microsoft online and ask questions directly. There is also a Microsoft Product Solution Center that helps with technical issues. You can check this out online to see if it solves any problems.


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You can download the Microsoft Remote Desktop Client directly from the Microsoft website. Simply search the name of the software and locate it on the Microsoft website.


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You can download a PC remote support program online from the TeamViewer website. This program will allow somebody else to control your computer from another location to troubleshoot issues.


What are the four most commonly used application software packages?

Microsoft Office suite, in particular Word is very widely used. Other common applications on personal computers are Adobe Photoshop, Internet Explorer, Firefox, Sahara.Increasingly, software is being run on remote servers - there are network version of some of Microsoft Office, but services such as Facebook, Twitter and so on are application programs that run, largely, on remote servers.


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What runs port 3389?

Microsoft Remote Desktop