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You can purchase live chat customer service software directly from the providers’ websites — most of them offer cloud-based solutions that are easy to set up and start using right away.

There are plenty of well-known options in the market, each with different features and pricing plans. What you’ll want to look for are features like real-time chat, automated responses, chat routing, customization, and AI support.

One I personally recommend is BoldDesk Live Chat Software. It’s a powerful tool that’s easy to get started with — just sign up online and you’re good to go. It comes with features like unlimited messaging, AI-powered replies, chat transcripts, file sharing, and even multilingual support. Plus, you get detailed analytics and mobile support too.

So yeah, the best way is to go straight to the provider’s website, compare plans, and start a free trial to see what fits your business needs.

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Devakar Murugan

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5mo ago

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