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Which common feature of helpdesk software allows a technician to control a customer computer from a call center desk?
Wiki User
∙ 11y ago
remote diagnostics utility
Wiki User
∙ 11y ago
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What are some good computer help desk software programs?
There are a number of computer help desk software programs available. Some of the ones that come to mind are: IT helpdesk, free helpdesk by SysAid, Help Desk Pro, and PC Helpdesk.
What category of technician uses remote access software to update a computer belonging to a customer?
Level two technicians
What should a technician install antivirus software on?
Computer
What does sales force software do?
Salesforce software is a large suite of customer management software. They offer an email module and also a helpdesk module amongst other things. It is designed to be remotely accessed via the web.
Where can one download a Helpdesk system for free?
One can download a Helpdesk software for free from Softpedia, Softonic, Cnet Download, and many other websites. Some good free Helpdesk softwares are: 1. SysAid's Helpdesk software 2. Spiceworks 3. Webhelpdesk
Where can one find reliable customer software?
"Customer software can be found at quickbase.intuit.com/CustService, including a free trial. Customer software could also be found in your local computer software store."
How can a small business owner make use of helpdesk software reviews when searching for new methods of providing customer service?
A small business owner can make good use of helpdesk software reviews that are available online by reading them thoroughly and using their information to compare with the situation he or she is in and what is actually required for the business. The reviews can provide some good ideas for new methods of providing customer service .
What is customer management software?
Customer management software is computer software that allows businesses to better manage their customers. It organizes information, keeps track of market sales, and customer service.
How does remote-access software help in the troubleshooting process?
Remote access software is used to access your desktop or laptop computer from another location and using another computer. These software programs allow you to log on to your computer when you are away from home.
What exactly is a CRM package?
A CRM package is computer software. It is a type of computer software which helps companies with customer relationship management. CRM stands for customer relationship management.
What are the disadvantages of a computer technician?
I think what you are asking is what are the disadvantages of becoming a technician. Keeping up to date on technology, software and hardware, and security.
What specifically does a customer software computer do?
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