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Which of the determinants of service quality involves having the customer's best interests at heart?
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Identify the 10 determinants of service quality?
Reliability Responsiveness competence access courtesy communication credibility security understanding and knowing customers Tangibles
What do customers consider to be 'good value'?
cost, time and quality
What is the customer contact audit?
its a quality check for benefits of customers
What do you think is important to our customers?
we provide the good & quality item that's why the customer will happy & the customers co-ordination that is the importand
How do you avoid customer complain?
If the customers are satisfied by your supply of quality products, there is no scope of complaint from your customers. However, there is an aspect where customers may be aggrieved is after-sales service, where you are to be vigilant.
What are the determinants of customers perception of quality service?
Factors include good service, friendly service, neat appearance, and a clean store.
Identify the 10 determinants of service quality?
Reliability Responsiveness competence access courtesy communication credibility security understanding and knowing customers Tangibles
What are determinants of quality of the product?
Design ,conformance, ease for use etc
What are 5 determinants of service quality for a bank?
tangibility, reliability, responsiveness, empathy and assurance
What is quality according to a producer's point of view?
Quality from a producer's point of view refers to the degree of excellence or superiority of a product or service in meeting the needs and expectations of customers. It involves ensuring that the product is made to specifications, free of defects, and consistent in performance. Quality is vital for building trust with customers, maintaining reputation, and achieving long-term success in the market.
How do you impress the customers?
A company can impress their customers by providing quality customer service. They may also offer customers a discount at their store.
What is quality service delivery?
Meeting your customers expectations.
What do customers consider to be 'good value'?
cost, time and quality
What is the customer contact audit?
its a quality check for benefits of customers
What is upward expansion?
Upward expansion refers to a company's growth strategy that involves increasing its market share by targeting higher-end or premium segments of the market. It involves offering more expensive, higher-quality products or services to attract customers who are willing to pay a premium for them. This strategy can help a company increase its revenues and profitability.
What do you think is important to our customers?
we provide the good & quality item that's why the customer will happy & the customers co-ordination that is the importand
Former customers are important resources because?
Former customers are important resources. They will tell if your service is a quality service or if it is not. You want former customers to make positive referrals.
