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Q: Who are the internal customers in a care home?
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If you cook in a care home are the residents internal or external customers?

yes


Who are internal customers of an hospital?

patients;


What does a internal customer expect?

internal customers expectations


Are family members of the employee external or internal customers?

Internal


What is an internal customer and an external customer and give you two examples of each?

the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....


are our in home care services going down in reputation?

Okay, so that would depend on which Home Care service you are, since you do not provide your company name. But if you see a decline in profit or a decline in the number of customers, then perhaps there is an issue with your home care services.


Who are sales internal customers?

operations


What are the characteristics of your internal customers?

The characteristics of your internal customers are many. One is that they are within your business and they provide some type of service to your business.


Why are employees called internal customers?

Employees are called internal customers because they work for/with the organization from the inside vs. external customers who are customers who pay for a product or service. Much like companies serve external customers, they must serve internal customers (employees) in terms of training and development, job satisfaction, reward and recognition, feedback on performance. The relationship between external customers and internal customers is very symbiotic. Without one, you wouldn't have the other and without either, companies wouldn't exist.


Who is an internal and external customer?

Internal customers are familys


How would the process of obtaining feedback from internal customers differ from the process of obtaining feedback from external customers?

The process of obtaining feedback from the internal customers is usually easier and cheaper as compared to obtaining feedback from external customers.


Who are the external and internal customers in health care?

This can be taken two ways: 1. The external customers are customers who come to the health care facility for help. This would be termed as the patient's and their family members, friends, or representatives. Internal customers would be the facilities co-workers. A doctor calling the operator and asking her to overhead page someone. The operator would be providing a customer service for the physician and therefore he is a customer. 2. Internal customers could also be seen as employees of the facility purchasing goods or services from the facility. For instance, at our hospital employees may buy supplies from our Central Supply. They can also buy drugs from the pharmacy. They can also have their blood drawn without having to go to an independent phlebotomist. If they were to come in as a patient they would be receiving services.