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Why Live Chat is Untapped Potential for What if your Business?

Updated: 6/21/2023
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Talkagent0

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βˆ™ 6y ago

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Live chat is a powerful tool that can help businesses improve customer engagement, increase sales, and reduce support costs. However, many businesses still view using live chat for customer service as an afterthought or a nice-to-have feature, rather than a critical component of their customer support strategy. By embracing live chat and investing in the right technology and resources, businesses can unlock the full potential of this powerful communication channel and gain a competitive advantage in today's digital marketplace.

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eugene.gray

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βˆ™ 10mo ago
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Wiki User

βˆ™ 6y ago

Top 5 reasons why live chat is untapped potential for your business:

1. Live Chat is Convenient for Customers

2. Live Chat Cuts Down on Expenses

3. Live Chat Increases Sales

4. Live Chat Gives You An Edge of Your Competition

5. Live Chat Taps into Customer Pain Points

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