0
Because by being loyal to the brand that means that the customer (often also consumer) trusts it. Even if a price is raised most customers feel safe with a specific brand (depending on the product of course) and are reluctant to switch to alternatives (every customer has one) due to satisfaction of the current one (he will not be loyal if he isn't satisfied). But that does not mean that all loyal customers are not price sensitive. Some maybe loyal, but if the gap of the product price and their own identification of the product price is too wide then they will switch to their alternatives. Customer loyalty is a very fickle thing and no customer is loyal forever.
Wiki User
∙ 13y ago
Add your answer:
Earn +20 pts
How can a company recognized a loyal customer?
loyal customers are the one's who spend the most
Asking yourself what can i do to build a loyal customer base is a example of?
creativity
Difference between skimming pricing and penetration pricing?
skimming pricing is for new or innovative product, the price at the begining is high and customers are not price sensitive. penetration pricing set a low price at the begining to gain a mass market, and the price will rise later. The customers are price sensitive.
What is the purpose and value of identifying internal customer needs and expectations?
The purpose and value of identifying internal customer need and expectations is that the customer becomes a loyal customer and sales increase. They also will boost sales by making referrals to other customers by having pleasant experiences.
What is customer satisfaction in customer service?
Customer satisfaction is a positive feeling of a customer toward their experience with your business. A satisfied one-time buyer will not only turn into a loyal customer but will most probably recommend your business to their family and friends and put in a good word of mouth which is essential to the success of any customer-driven business as it's considered a great marketing tool.
What are johnny's characteristics?
shy, loyal, sensitive, trustworthy
How can a company recognized a loyal customer?
loyal customers are the one's who spend the most
What is weakness for tesco?
Not being loyal to its customer
What type of person is Johnny cade?
shy, loyal, sensitive, trustworthy
What is the importance of customer in a firm?
Loyal and good customer on all senses is the soul of any enterprise.
Why are zodiac Cancers emotional?
organized, busy, moody, sensitive, loyal, supportive
Should a company become a customer-focused business Why or why not?
Most businesses should be customer-centered because it will help them attract loyal customers. With loyal customers, they can maximize their profits for their shareholders.
Common phrases using the word customer?
The customer is always right. customer service a loyal customer a regular customer a new customer a frequent customer a valued customor a customer appreciation sale a repeat customer
Asking yourself what can i do to build a loyal customer base is a example of?
creativity
Why drugs are not price sensitive?
Say what?
What is the price that a customer pays for an item?
cost price
What is customer profit?
Customer profit is in terms of quality & price
