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It's possible that the file is either audio only, or the file type is not a fully supported format in Quicktime. Try downloading the Flip4Mac plugin and install it on your Mac and see if the video will play afterwards. If not, do a Google search for ffmpegx and try that. If nothing else works, the file may be incompatible with Quicktime (for example, a DRM protected WMV file will not play in Quicktime). Some plug ins will cause problems for some file types. For example the Perian plug in can cause the video part of some file types not to play (usually showing a blank green screen) and just playing the audio part. This can be resolved by temporarily turning off the plug in from System Preferences.

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