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Having a floor plan available to a front dest clerk makes it a lot easier to give directions to clients that are looking for a particular place and not make mistakes. Some people are visual learners and not auditory.
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∙ 15y ago
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What is a front dest agent?
A front desk agent, or receptionist, is an employee in an administrative support position. The employee is usually stationed in a lobby or a front office desk of an organization.
A Front Desk Agent Can Be a Stressful But Rewarding Job?
A front desk agent is a customer service position in the hospitality industry. She sits at the front desk in the lobby of a hotel and is responsible for greeting hotel guests, guiding guests through check-in and registration and answering phones and making reservations for future guests. She also registers any guest complaints, answers guest questions about the hotel or the area and is a go-between for the guests and the hotel manager. No one should consider a job as a front desk agent unless she is thoroughly comfortable with good customer service practices. This job is entirely about customer service. In many cases, the front desk agent at a hotel means the difference between a satisfied and dissatisfied guest. A front desk agent must be able to remain pleasant while dealing with irate guests. Even if a customer had a problem with his stay, a helpful front desk agent may make him willing to try the hotel again in the future. The front desk agent can be an extremely stressful position, but the agent must not let the guests know she feels this way. For someone who is comfortable with customer service, though, a job as a front desk agent can be a good fit. The work environment is pleasant, as most hotels try to ensure the lobby and front desk area is impressive. The work is not physically demanding. A job as a front desk agent may also lead to eventual promotions toward hotel management. Smaller hotels and motels may only require a high school diploma or GED and previous customer service experience to be hired as a front desk agent. Larger or more elite hotels, however, generally require a degree in hospitality or hotel management. Most universities offer these as four-year degrees. In some cases, years of experience at a smaller hotel may allow a person to get a job at a larger hotel without a degree. Salary for a front desk agent varies by the size and quality of the hotel and also by the experience of the agent. Starting salaries average about $22,000 annually. At a larger hotel, for an agent with many years of experience, a front desk agent may earn up to $40,000 annually.
How much money does a Front Desk Agent Earn?
8 to 12$ per hour
What are the problems faced by an front office desk agent at a hotel?
To name few problems encountered by a front office desk agent in a hotel: 1. Overbooking: Eg. When the hotel is already fully-booked and here comes a guest with a confirmed booking through a travel agent (online booking). Trouble right? 2. Negligence of task: Eg. Guest requested for a wake-up call and the desk agent forgot to do it. THATS NICE I GOT A KICK OUT OF IT AT SCHOOL
Keep That Desk Clean!?
One of the most useful workplace safety tips is to never leave pens, pencils, or sharp objects lying on the desk. Always make sure the desk is clear of extraneous items which can fall to the floor and get lost.
What are the qualification of a front desk?
A front desk is an object, as such it has no qualifications.
What is a lady at a front desk called?
captain front desk!
What are the attributes of a person working in the front desk?
what are the attributes of a front desk pesonnel
Why does the front desk depends on the housekeeper?
because noone looks after the front desk
What are responsibilities of a front desk for a senior supervisor desk clerk?
There are many responsibilities of a front desk for a senior supervisor desk clerk. This mainly involves supervisory of the front desk personnel and coordination with the other departments in an organization including management.
What are the people at the Front Desk of a college called Also known as an Employee?
Front Desk Employee
What is front desk executive?
what is front desk executive/ is that like sometimes you are late on school or you have to go somewhere that is really important then the school that is what is what is front desk exexutive? thank you for asking
