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email is considered to be an impersonal form of communication, as much less effort is required and so less thought and time, than hand writting a letter.

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Q: Why is email considered an impersonal form of communication?
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When is email considered a form of business communication?

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Why would you use email?

Email is a conventional form of communication. Email practice is widely practiced all over the world. The purpose of Email is convenient mode of communication.


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Before telephones were invented, people communicated with one another through pen and ink, or speaking directly to one another. One can argue that this was, in fact, the best form of communication. In the society we live in today, we focus so much of our communication through the use of indirect measures such as email, text messages, and phone conversations. All of these are impersonal, specifically the former two. It is difficult to express emotion and feelings through typed text, making it difficult to get the person's point across without complete confusion.


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