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Q: Why is excellent customer service so rare?
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What is difficult in giving great customer service?

dealing with not so great customers. but if you are truelly excellent at giving great customer service, the customers bad attitude should not matter.


What was a time that you recived exellent customer service?

I recied excellent customer service was in Myrtle Beach ever one was so nice well for the most part beside some other creepy guys!!


In 50 words or less describe how providing excellent customer service in a store can influence store profit results?

Providing excellent customer service can actually get hold of good will to the store, which eventually draws more customers. By providing excellent customer service in the stores, creates a customer friendly environment resulting in more purchases regularly and so the profits. The key to successful sales is referral business and the foundation to referral-based business is customer service.


What solutions would you suggest for reducing charge backs within the hotel?

You can make sure that you have good customer service so people do not complain. You can't really stop people from changing their minds about their travel plans, you can only make sure you deliver excellent customer service.


What wrong with this sentence Highly motivated creative individual with over 12 years of experience along with excellent customer service and solutions?

There's no verb so it's not a sentence.


How does a service benefit marketers?

a service can benefit marketers very much because it give the marketers the customer loyalty,customer retention,customer satisfaction ans so on and so fourth.


Can you recommend any VoIP service providers that will allow me to make phone calls over the internet who have both an excellent product and excellent customer service?

Magic Jack is the best VIOP, it is only $20 a year. It includes long distance and I have had it for almost a year with no issues what so ever. It is truly a great product.


What are the trends in the theories of customer service?

no so beat it


What is the unconditional customer service?

Unconditional service is serving without reservations or conditions. It happens when a service provider so deeply cares about the customer that they "serve over head."


Why is it important for managers to use measurable customer service standards?

So the customers cannot complain about your lack in customer service and attitude towards them


Elements of good customer service?

One element of good customer service is courtesy. Simply being polite and friendly can diffuse even the most heinous customer service situation, so always wear a smile.


What is having excellent customer service skills along with negotiations skills?

In order to build great relationships with customers, a supplier's sales or service personnel need to build both excellent customer service skills as well as negotiation skills. Customer service is about building rapport, understanding the customer and their needs/hopes/objections to purchase/problems with product or service and helping them resolve those in a way that is at least satisfactory, if not pleasing. The more pleased a customer is, the happier they will be to purchase more from the supplier and tell other people about how good it is. However, the solution in most cases cannot be utmost customer happiness at any price. So, supplier personnel must negotiate to find a solution that is valued by the customer and proportionately valuable to their employer. So, they need to take account of customer needs and business needs - representing the customer within the supplier's organisation and representing the supplier with the customer. Within the supplying organisation, personnel need to ensure decision-makers take account of legal, ethical and commercial considerations - such as sales and purchasing laws, what is reasonable and what will best protect (or least damage) the supplier's reputation, income and costs in the short, medium and long term.