Why is important for cabin crew member to communication skills?

Answer 1

There are many types of cabin crew documentations but the main purpose of all of them is to keep a record of how the flight went and any problems that may have happened. •Bar/Catering Documentation. This document keeps a record of all the bar/catering sales made on a certain flight and the amount of money made. The importance of keeping a record of this is for the airline to make sure that all the products are being sold at the right price, also it is important for cabin crew to have the right amount of money that they made of the products they sold as they are normally on commission. • Cabin Defects Log This document keeps a record of all the defects that the aircraft may have (e.g. oven is broken, seatbelts missing, etc). The purpose for keeping a record of this is for these to be fixed when the aircraft reaches the destination. • Cabin Safety Report These keep a record on any injuries or safety related incidents (e.g. safety equipment used on board) that may have occurred during the flight, for these to be then investigated by the airline's safety department. • Disruptive Passenger Report Form As the name says it this document keeps a record on any disruptive passenger that there could have been on the flight. These records will then go to the DFT (Department For Transport) for them to be able to investigate why it happened and what type of passenger its was and think about a way of preventing it in the future. The airline will also keep a copy of this document for its records

Answer 2

It helps maintain a good and united image of the airline, and represents it. It also helps the passengers to remember the airline. also, it can make the cabin crew feel good.

Answer 3

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