answersLogoWhite

0


Want this question answered?

Be notified when an answer is posted

Add your answer:

Earn +20 pts
Q: Why is it important to deal with Customer complaints?
Write your answer...
Submit
Still have questions?
magnify glass
imp
Related questions

Why is it important to document complaints and negotiate and outcome to the customer happy?

5 reasons why documenting customer complaints is important?


Why is it important to deal with comments and complaints properly?

It is important to deal with comments and complaints properly because these comments and complaints can help you to avoid accidents or incidents and improve service.


How do Airlines deal with customer complaints?

they f**k him so they can have a good time and no complantes


Customer complaints should be seen as to improve service?

Customer complaints should be seen as opportunities to improve service.


What complaints have been made about Chrysler Financial?

First, let it be said, that one can usually find some complaints about any company. The important thing is how the company handles those complaints and if the number of complaints in disproportionate to other companies of the same type. It appears the type of complaints customers have had involve the company not being willing to work out payments, claiming more is owed than the customer feels is fair, and not working with the customer to their satisfation.


Customer complaints should be seen as?

opportunities to improve.


Is it effective to Agreeing With All Of The Customer's Complaints?

Effective


Do complaints affect policy?

An indication that updating is needed is frequent employee or customer complaints about a particular policy


Why is it important to deal with a complaint immediately?

Dealing with customer complaints serves several purposes. First, if a customer complains, there is likely something wrong with your product or service. This gives you an opportunity to discover the problem and improve on it. Second, customers who complain and have their problem fixed are more likely to remain loyal than customers who are happy with the business. Addressing complaints immediately also helps with customer retention. Although it might seem easier to let a complaining customer go to the competition, it costs five times more to win a new customer than to keep an old one. And finally, if customers complain about the service, you can pinpoint the employee(s) involved and work on coaching and developing their skills. This prevents future complaints, and helps them grow as individuals, as well.


Is the BT customer service good?

Many of the reviews for BT Broadband are very poor. There are complaints about the overall service and about customer service in general. There are a broad range of complaints about this company.


How you deal with customer?

When in a store and you are trying to deal with a customer, you are supposed to great them.


How do you deal with a diffcult customer?

how to deal with a difficult customer in a retail store