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Why is it important to respect customer and organisation confidentiality?
Wiki User
∙ 12y ago
It's the law! The Data Protection Act provides for confidentiality of customer information. Customer would be very annoyed if you tell others about them, even if it's nothing personal, just mentioning that you are a client could be bad for business. Money is a private personal matter, and most people don't share that information.
Wiki User
∙ 12y ago
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Describe how consistent and reliable customer service contributes to customer satisfaction?
Consistently good services can be simple things like basic courtesy, smiles, friendliness, respect, and paying genuine attention to the customer. Going that extra distance is a deal maker.Honesty is important in service.Organisations do not stop from seeking continuous improvement when customer feedback tells them that there are particular changes to customer service that will increase customer satisfaction
How do you handle a born again customer?
The same as you would any other customer, with courtesy and respect.
How do you speak to dissatisfied customer?
Quietly,calmly and with respect. Allow them to express themselves completely and deal with their complaint as if it were you making the complaint. Never argue with a customer.
What is the least important quality for a customer service agent?
Out of the normally positive qualities, I would say the CSA with the least self respect would still do a hell of a good job, putting others needs above their own.
When a customer says no to your sales presentation how do you handle it?
When a customer says no to your sales presentation, handle it with understanding and grace. Respect their decision, ask for feedback to understand their concerns or objections, and use that information to refine your approach for future interactions. Building a positive relationship is more important than a single sale.
How important is security and confidentiality?
Maintaining confidentiality is very important because it shows respect for people and they can trust you and feel relax enough to tell you any suggestion they may have. There may be some cases in which you will have to break confidentiality such as if a child protection case is suspected.
What is SRO in respect to Bangladesh?
Self Respect Organisation
Explain the communication cycle with respect to an organisation?
how communication cycle in an organisation
Describe how consistent and reliable customer service contributes to customer satisfaction?
Consistently good services can be simple things like basic courtesy, smiles, friendliness, respect, and paying genuine attention to the customer. Going that extra distance is a deal maker.Honesty is important in service.Organisations do not stop from seeking continuous improvement when customer feedback tells them that there are particular changes to customer service that will increase customer satisfaction
What are the role of supportive relationships in reducing the risk of abuse and neglect?
using effective communication listening empathy recognition of preferences and needs respect for choices respect for culture respect for lifestyle confidentiality
Is respect important?
Respect is one of the most important aspects of the work place. Respect allows employees to work together even if they disagree with each other, it keeps customer employee relations in good standing and it also allows the manager to keep their employees under constructive supervision and working within company guidelines.
What are service users rights in a care home?
Privacy, Choice, Respect, Dignity, Safety, Freedom of speech, Confidentiality and Opinions
How do you handle a born again customer?
The same as you would any other customer, with courtesy and respect.
Why is it important that the receiver keep all of the memories in the fiver?
It is important for the receiver to keep all the memories in the fiver to protect the integrity and confidentiality of the memories shared by the sender. This helps maintain trust and respect in the relationship. Additionally, it ensures that the sender's personal information and experiences are not accidentally shared or misused.
Respect for persons involves which four elements?
Autonomy, truth telling, confidentiality, and, fidelity
How does confidentiality promote respect?
its helps because they didnt share their private life to other without permission , and its makes patient happy.
What are some ethical issues in retail?
When dealing with customers, family and friends, being ethical is a must. To earn the respect of a customer and having that customer return to buy more products, treat that customer by being ethical. Nor only will you earn the respect of others, you'll earn your own respect.
