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stops the customer feeling stupid and thich also stops the customer keep asking questions like what do you mean and explain that et every other word
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∙ 11y ago
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Why it is important to use words that the customer will understand?
Successful customer service relies on effective client interaction on a daily basis, this can be made extremely difficult if they are constantly being bombarded with confusing and unnecessary jargon. Clients like to have a full understanding of what is going on, and the easiest way of ensuring this is to communicate with them using clear and simple information and dialogue that everybody can easily understand and relate to.
Why is it important to get customers involved during software product development?
The money and time spent on software development is wasted if customers are unable or unwilling to use the final product. So, customers should be involved and taken into account during all phases of software development.
Why it is important to adapt the way you communicate to different audiences?
Different audiences require different communication styles. When communicating with other people, it is important to adapt to meet their needs. If i am trying to pass on information to someone outside of my department, it would be impractical to use technical jargon that they would not normally come across. When speaking to a customer who is upset or angry, i remain calm and ensure that the instructions i give them are completely understood in order to avoid further confusion. If i started talking to an upset customer in a complex manner, and they didn't understand, then they would probably get even more upset and angry. So its important that i adapt my communication when i speak to different to typres of people.
What would you say if a customer was yelling?
You tell the customer nicely to please stop yelling and use an indoor voice.
A customer calls to report a computer problem Which two actions can the technician use to establish a good rapport with the customer Choose two?
allow the customer to speak without interruption
Why it is important to use words that the customer will understand?
Successful customer service relies on effective client interaction on a daily basis, this can be made extremely difficult if they are constantly being bombarded with confusing and unnecessary jargon. Clients like to have a full understanding of what is going on, and the easiest way of ensuring this is to communicate with them using clear and simple information and dialogue that everybody can easily understand and relate to.
What do you mean by customer care?
Customer care is a series of the services which is priovided to the customer when he/she purchases things. These services help them to use and understand those things.
What should you do if your customer is overly confident about his or her computer knowledge?
use technical language in a way that conveys you expect the customer to understand you
Why is it important that you understand and are able to use the metric system?
It is because the majority of the people in the world understand and use it.
Does the internet understand swear words when people use period?
no it don't understand
How do you use the words fathom and understand in a sentence?
I can't fathom why ................................ I now understand that ..........................
Why do sale people restate the customer objections?
Sales people and customer service reps use this tactic to show the customer that they understand their concerns. It is a method of calming down the upset customer, and defuse a potential problem.
What is familiar words and unfamiliar words?
Familiar words are words that you are used to using in your speech and writing. It is also likely that you understand their meaning. Unfamiliar words are the opposite; words you do not understand or use.
How do you answer the question how do you plan strategically?
FIRST USE REALE WORDS SO PEPOLE CAN UNDERSTAND LIKE ME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!FIRST USE REALE WORDS SO PEPOLE CAN UNDERSTAND LIKE ME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
How can you use the words customer value in a sentence?
We strive to make the customer value us more than our competitors.
Why don't you make sure you are using the correct term as in career instead of carrier?
It is always important to use words correctly so that people understand what you mean.
Why is it important to understand probability?
it is important to understand probability you may lose a good chance of winning something if you dont get or use probability at that time
