Because the person answering the phone - will be the one the caller remembers ! Speaking clearly, and politely creates a good public image of the company the person works for. This usually results in more business.
People can't see your face so don't have visual cues as to your mood. It is advantageous to both parties to use courtesy to ease communication if you want to get your message across or obtain information, if that is what you're seeking.
For clarity of person and purpose in communication.
Theater etiquette is a set of proper behaviors that should be observed by those attending theatrical events.
Etiquette must be observed at Chinese weddings. Fairly strict rules dictate the colors people should wear when attending the funeral of a Chinese person. It's important to know these rules before attending such a funeral because going against the etiquette can deeply offend the deceased's family.
If you are eating by yourself, then you can do what you like, but if you are eating with other people, you do not want to offend them by using bad manners. Particularly because they probably have knives close at hand.
tzct
The forms required by good breeding, or prescribed by authority, to be observed in social or official life; observance of the proprieties of rank and occasion; conventional decorum; ceremonial code of polite society.
They should be observed because if they are not observed then people will not like you very much, and certain organizations will go after you.
It is important for scientists to state a conclusion in order to compare their hypothesis to the data that they observed.
Christmas (Dec 25)
Observed results are less likely to be affected by random chance.
The forms required by good breeding, or prescribed by authority, to be observed in social or official life; observance of the proprieties of rank and occasion; conventional decorum; ceremonial code of polite society.
The forms required by good breeding, or prescribed by authority, to be observed in social or official life; observance of the proprieties of rank and occasion; conventional decorum; ceremonial code of polite society.
Observed results are less likely to be affected by random chance.