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- There is a direct link between employee satisfaction and customer satisfaction, and between customer satisfaction and financial success, according to "Linking Organizational Characteristics to Employee Attitudes and Behavior," a study by the Forum for People Performance Management and Measurement, Department of Integrated Marketing Communications at Medill School of Journalism, Northwestern University.
- The shareholder performance of organizations on Fortunemagazine's list of 100 best companies to work for outperformed the general S&P index by as much as 300 percent over a seven-year span according to the Great Place to Work Institute and the Russell Investment Group.
- Knowledgeable and attentive employees account for 80 percent of the reasons that consumers feel satisfied, according to a PNC Bank Corp. survey.
- Incentive programs can increase performance by up to 44 percent in teams and 25 percent in individuals, according to "Incentive, Motivation, & Workplace Performance," a study by the International Society of Performance Improvement.
- Fewer than one in four American workers is working at full potential; half of all workers do no more than directly asked; and 75 percent of employees say they could be more effective in their jobs, according to research by the Public Agenda Forum.
- 70 percent of unhappy customers abandon vendors because of poor service, according to the Forum Corp.
- A 5 percent increase in customer retention can increase lifetime profits from a customer by 75 percent, according to The Loyalty Effect (Harvard Business School Press), by Frederick Reichheld.
- Some 65 percent of executives believe that incentive programs using travel and merchandise are more memorable than those using cash; 60 percent of executives believe that sources of merchandise and travel are more helpful in creating an incentive program than are sources of cash, and 57 percent of executives believe that bonus payments are often regarded by employees as something they are due, according to the most recent "Survey of Motivation and Incentive Applications" by the Incentive Federation.
- http://www.incentivecentral.org/business_motivation/why_motivation.1856.html#4
What else can I help you with?
How do you motivate our staff?
Many people have different ways to motivate their staff, but the main ways to motivate your staff is to teach them that you should respect customers and your staff...
How would corporate incentives motivate staff?
Some corporate incentives that motivate staff include pay raises and extended health care benefits. Another incentive that motivates staff is a corporate lunch or dinner.
How do you motivate to staff?
we can motivated our staff with handsome salary pakages, and with respected and prefesional decorumand alsoo the with the best future opportunities.
What is herzberg's theory?
Herzberg believed there were two types of factors that could motivate workers. hygiene factors, such as pay and working conditions, did not motivate but if insufficient would cause staff to leave. motivating factors, such as promotion, motivate workers.
Describe a time you had to motivate a staff member who was reluctant to undertake an assignment?
Clean up mess. I hate it.
Do managers do more than just to rule their staff?
Yes, managers do more than rule over their staff. They are responsible for reporting trends and researching how to motivate their employees.
How do budgets motivate staff who work in organizations?
Whilst the aim of budgets is not to motivate, there seems to be a link to staff motivation which springs from budget related issues. For instance, an organisation might provide a reward scheme for the sole purpose of lifting morale - staff motivation - but a scheme such as this would be impossible to implement if the budget does not allow for it. In that case, what led to staff motivation is actually directly or indirectly related to budget. Roland A. (I've got an assignment on this actually!)
How do you motivate staff to follow my vision?
Make your vision clear enough to explain your point out and convincing to the staff. It must be sure to listen to the feedback, what is the limit and problem to the vision they see and seek through the solution together with them. May be, there are some point in the vision that need to sort out not just a disobedience or inability to motivate.
What is human resource planning process?
The human resource planning process involves strategizing and making arrangements for the organization to have the right staff. The planning process also elaborates the duties and responsibilities of the staff and the best way to motivate them.
What are the advantages of mission in business?
Advantages; You provide the business with a purpose and aim You motivate staff Helpful for bringing in new shareholders Future vision of the company
Who is a good sales support manager?
A good sales support manager is someone who can motivate his team, manage budgets, set targets, and develop sales forecasts. This person also coaches and trains staff, discipline staff, and deal with other management issues.
What are the Importance of staff meetings in schools?
To bring coordination among staff.to have communication n to have a friendly atmosphere,to solve the problems with mutual understanding.Staff meeting helps to motivate and encourage.It helps to remain united.Getting different ideas from staff helps the progress or development
