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Physical goods are easier to evaluate, because either they perform the job for which they were intended or they do not. Service is more difficult to evaluate, because everyone has a different service level expectation. For example, if a company provides straight-forward all-business service, it may attract people who do not have a lot of time and just want to get in and get with as little hustle as possible. However, the same company may drive other people away, because the company may appear to be unfriendly.

The best customer service is to give the customer exactly what they want exactly when they want it. Unfortunately, that might not be the best option for the business if everyone wants stuff for free. The company must do their best to find the blend that works best for their business model and for their customers.

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Taya Moore

Lvl 10
3y ago

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Related Questions

Is a supplier of goods and services a customer?

A supplier of goods and services is commonly referred to as a vendor. Unless they are buying your goods or services they are not a customer.


Who consumes goods and services?

customer


Who is someone who pays for goods and services?

A customer


How do you evaluate a personal customer from a cooperate customer?

customer is the person who purchases goods for house hold and personal usage. however cooperate customer is the person who buys goods from a business for help in production process of another business.


Why does service tend to be harder for a customer to evaluate than physical goods?

Physical goods are easier to evaluate, because either they perform the job for which they were intended or they do not. Service is more difficult to evaluate, because everyone has a different service level expectiation. For example, if a company provides straight-forward all-business service, it may attract people who do not have a lot of time and just want to get in and get with as little hastle as possible. However, the same company may drive other people away, because the company may appear to be unfriendly. The best customer service is to give the customer exactly what they want exactly when they want it. Unfortunatly, that might not be the best option for the business if everyone wants stuff for free. The company must do their best to find the blend that works best for their business model and for their customers.


What means the customer and who your customer are?

The customer is defined as a transaction between Provider and an individual in a purchase transaction involving sales of goods and services. The customer is the individual purchasing the goods and services. Who are your customers is an understanding that a company must know the kind of individuals who are willing to purchase goods and services. The individual can be a business or a person, who has taken an interest in buying what the company is selling.


What is customer service?

Customer Service is the service provided to customers before, during, and after purchasing and using goods and services.


Why services are often harder for customer to evaluate than physical goods?

Physical goods are easier to evaluate, because either they perform the job for which they were intended or they do not. Service is more difficult to evaluate, because everyone has a different service level expectation. For example, if a company provides straight-forward all-business service, it may attract people who do not have a lot of time and just want to get in and get with as little hustle as possible. However, the same company may drive other people away, because the company may appear to be unfriendly. The best customer service is to give the customer exactly what they want exactly when they want it. Unfortunately, that might not be the best option for the business if everyone wants stuff for free. The company must do their best to find the blend that works best for their business model and for their customers.


What part of speech is the word customer?

The word "customer" is a noun. It refers to a person or organization that buys goods or services from a business.


What is customer defection?

Customer defection is when you lose long stadning customers to a rival provider of goods or services in you business area.


What is the using of goods and services called?

Production is the creation of goods and services. It is used to help deliver what consumers need and want through consumption.


Are people who use goods or services consumers?

True. They can be termed as consumers. The person who buys the goods or services is the customer and person who uses the product is consumer. This can be understood by following example, 'a mother buying diaper is the customer, and baby who uses it is the consumer.