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there can be 4 reasons. One, you may not have an account. Make an account! Second, you may not have installed it on your computer. Press play now and follow the instructions. Thirdly, you may have to verify your account. Go to your email and check for an email from Battlefield heroes and it will tell you what to do

or it could be offline .. making an update :D

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Wiki User

13y ago

What else can I help you with?