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Private recruitment agencys offer a wide range of services - starting with a CV database, interview and filter process of candidates, search through newspaper ads, facilitites for private interviews - and thus can help especially smaller companies without own HR department. The people working in the government-funded service have no incentive to do a good job. If they send unqualified applicants, there is no penalty. If they send the most qualified, there is no reward. As long as they are sending applicants to interviews, they are doing their job and get paid. The private company gets paid only if the applicant they send actually gets the job (and often only if he holds the job for a period of time). Its employees will be evaluated by how successfully they match applicants to job openings.

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Q: Why would a company in Kenya pay a private employment agency to recruit candidates for a position when a public employment agency provides its services for free?
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