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Why you can't open your laptop?

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Anonymous

18y ago
Updated: 8/16/2019

What once happened to me is that my hard drive crashed and there was a corruption of a "Windows 32" file. Every time I tried to start it would not load properly and would merely go to a black screen. If this is the problem you are experiencing, you may need a new hard drive. In any case, just contact the customer support line at your laptop's company.

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Wiki User

18y ago

What else can I help you with?