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Most likely your router is not powerful enough. Check router's options if you can increase power.

Also if you have concrete walls with metal frame it will interfere with the signal.

In some cases disturbance from wireless phone or other electric equipment can limit the signal.

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Ok I'm new to the website and don't know how to "quote" to this comment, but my sister has the exact same laptop and it works with hers.

-Ace

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13y ago

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