Would you recommend Proflowers

Answer 1

According to the answers below, 97% of people would notrecommend Proflowers.

1

I would not use ProFlowers because they partner with"Freeshipping"

and "EZSaver". It is not clear that these are really add on costs and then you are billed YEARLY for their services. It has taken me many calls to both of these companies to get them to cancel the billing on my credit card! Then letters to my credit card company. A ton of time, energy, and work on my part.

Most folks may not notice the $8.97 or $14.95 at first on their bills. I did not catch it for a few months myself.

I will use another method to order flowers from now on. ProFlowers should be more careful about their partners. Even though I had called them a few times I was told that there were not any notes on my records. I always mark date, time, and name of who I am speaking to when doing this calls as a responsible consumer.

The thing with ProFlowers is that it depends on some arrangements who the local florist is that is delivering. Years ago I had good luck. These past 3 years it has been terrible and this "partner" issue just put me over the edge.

No more.

2

I have always had good luck with Proflowers They have a great selection and the flowers that you receive are always fresh, and they last. They are very nicely priced.

3

No. Had 2 Mothers Day orders get messed up. The first order wasn't even what I had picked out for my Mother. The 2nd order 1 dozen mixed roses had 2 dead---crispy--roses and 3 others losing petal only after 6 days! I was so embarrassed That's what $100.00 will get you a Proflowers!

4

I would recommend Proflowers, Yes to every one I talk to about sending flowers! I use to use 1800 flowers and FTD but had problems weather it was dead flowers or bad service. I saw Proflowers on Ebates. I saw I could save money so I ordered flowers for my mom. She loved them and they lasted so long!

I ordered from 1800 bflowers next time and they were dead. They replaced them 3 times. I have NEVER had that with proflowers. My mom died last Nov. but she loved ever flower I sent from Proflowers! I ordered a gift for my father in law for fathers day. It was out of stock so Proflowers made a sub. I was not happy so I wrote them. They wanted to refund my money and send more free gifts. I sent them back and said I was not looking for free but what I ordered. I LOVE my father in law very much. He couldn't stop talking about what I sent him!! It was so much better than what I had sent and cost a lot more. I felt so bad complaining. I have sent gifts and flowers from Proflowers since. I will NEVER use any other flower service! EVER! You will NEVER be sorry to use Proflowers.

5

Just don't try same day delivery, I had an experience where I ordered roses for my daughter in law for my son on their anniversary, they arrived a day late and the balloon was only paritally inflated. The customer service dept. isn't very helpful and they don't except responsibility for their errors.

I will not order from them again as this happened to me on two different occasions.

6

No. My Christmas order is now two days late, and my emails are not answered by ProFlowers It was important that the order arrive on the date I chose.

7

NO. My stepfather passed away in November and since I am 500 miles from her it was VERY important for her to receive the CHRISTMAS ROSES from me. She not only did not get anything from us. My wife and I was the only family member that she didn't get to see so getting the flowers were very important. My recommendation is if it is important use another service.

Heck I even called the order in so there was no chance of it getting screwed up. I just called them. They were set to be delivered 12/30 (they're x-mas roses). They were willing to cancel the order and send her a free roses however I said yes cancel the order and don't send the CHRISTMAS FLOWERS

8

No. You will always do best by using a Local florist. And you can call a local florist in another city. A local florist to your area - i.e. your florist can send orders to other cities.

Proflowers flowers are no more fresher than most flowers available to a reputatble florist.

And stay away from Order Gatherers who are not real florists at all. They tempt you with Free Delivery and other crap but it is just that. If you use an Order Gatherer such as 1800 flowers, flowers across America just flowers and thousands of others they simply send the order through a wire service such as FTD or Teleflora and then a "local" florist at the other end fills the order.

9

No! don't use 'em! Send plants instead - they last longer and look better and clean the air. Try Walmart to save money, or a specialist like GivingPlants.

No no no no no no! Proflowers completley ripped me off. There is a HUGE scam when it comes to this site. Somehow there has been numerous accounts of peoples credit card numbers being stolen from this site for another site called "easy saver". Out of nowhere, I started getting charged $15 a month...i had NO IDEA was Easy Saver was. If you research what Easy Saver is, you will find its a scam and its THROUGH proflowers. I filed a claim against them and got my money back. You can't trust Proflowers and like the majority of people on here said, the flowers are late 99% of the time. So yea, DONT USE PROFLOWERS.

10

I would not recommend Pro Flowers. I ordered flowers for my wife for this last valentines Day and they did not arrive until the following day AFTER Valentines Day. They were not helpful when I called to determine what happened and could not tell me where the flowers went. It turns out they screwed up entering data for UPS on TONS of orders and they all went to the wrong places. I called UPS to determine what happened and the guy told me he had hundreds of calls that day with the same problem. I DO NOT recommend Pro Flowers and will never give them my business again.

11

I would not recommend Pro Flowers. They may have eliminated the middle man but they also have eliminated customer satisfaction. I have used them 2 x's and both times have messed up my order. 1800 Flowers is a far better company. Please feel free to use any company you choose and I am sure you will but my bottom line is I will never again use them.

12

This is not the first time I have had a bad experience with Proflowers. Every time I have used them, they fail to have the item I have ordered and they send a "subsitute" item. I personally believe that a substitute item should be at least the same shape and color combination as the originally order.

f you order a glass vase they should not send a wicker basket. When I sent a terrarium type arrangement of small green plants in a glass container with pebbles on the bottom of it, I assumed that is what would be delivered. Silly me. Somehow they assumed that the correct subsitute for this item was a mum in a wicker basket.

I sent a potted azalea in a pretty matching container with a "keepsake glass keepsake hummingbird feeder" attached. Somehow Proflowers assumed it would be okay to sustitute a small rose tree in a wicker basket. In addition, they sent yellow balloons instead of purple. Maybe I'm crazy, but it seems to me that a rose tree in a wicker basket is not an acceptable substitution for a pink azalea with a matching decorative container and a keepsake glass keepsake hummingbird feeder. I also don't think that purple balloons can be subsituted for yellow. Obviously I was attempting to match the balloons to the flower.

When I called them this morning to complain, they assured me that they would send the correct item out to the recipient by end of today. Well; that didn't happen and when I called them they said they would try to deliver tomorrow but would need to collect the original item in exchange. Obviously I would not want to inconvenience the person I sent to by asking them to work out an exchange. That is absurd. I am letting my credit card company get me a refund since obviously Proflowers doesn't want to handle the situation appropriately.

13

I would not recommend Pro Flowers. I ordered flowers for my wife for this last valentines Day and they did not arrive until the following day AFTER Valentines Day. They were not helpful when I called to determine what happened and could not tell me where the flowers went. It turns out they screwed up entering data for UPS on TONS of orders and they all went to the wrong places. I called UPS to determine what happened and the guy told me he had hundreds of calls that day with the same problem. I DO NOT recommend Pro Flowers and will never give them my business again.