Written communication is better than the oral communication?

Sometimes written communication is better than oral communication, but sometimes oral communication is better than written communication. It depends on the situation. There are advantages and disadvantages to both.

Written communication

Advantages

  • Permanent record
  • Clear instructions

Disadvantages

  • Feedback can be difficult to obtain
  • If you don't understand information it can be hard to check

Oral communication

Advantages

  • Discussion can be made quickly
  • Instant feedback

Disadvantages

  • No permanent record
  • People forget what they have be told or asked to do
  • Language barriers