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Here are some possible causes for your problem:

The headset is not turned on, or the headset is not connected to a mobile phone (follow the pairing instructions to re-pair headset). Press the call control button for 2 seconds until you hear a beep or see the indicator light glow blue to turn headset on.

Your headset may be out of range. Move the headset closer to the phone or Bluetooth device.

Your headset battery is drained. Charge your battery using the AC power adapter supplied.

The listening volume is too low. Press the volume key up (toward the earloop) to increase the sound heard in the headset.

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13y ago

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