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A Holiday Representative is someone that is responsible for making sure that customers have the best holiday ever. As a holiday representative, great communication skills and customer service is a must. Holiday representatives travel all around the world and get paid to do it. With a growing amount of companies in need of staff, holiday representative is a fairly easy career to get into. There are many different types of holiday representatives such as child club representatives, customer service representatives, entertainers and many more.

Education and training:

Being a holiday representative involves an immense amount of responsibility. To become a holiday representative, most employers require that you have some previous experience in customer service. Some employers require that you have GCSE’s/S grades, possibly in geography, math and a foreign language. The more languages you are fluent in can work to your advantage. If you are going to be a Children’s rep, you would need to have experience in childcare. Most holiday companies will provide training that can last from 2-4 weeks and can be done on the resort. It is best to familiarize yourself with the resort that you will be working at so that you can better assist the guests and provide useful information.

Job Description:

As a holiday representative, you will be responsible for looking after large number of guests while they are away on vacation. Your main job will be to ensure that your guests have the time of their life. There are many responsibilities of a holiday representative.

•Organizing/hosting meetings

•Meeting guests at airports

•Providing information to guests

•Assisting in rental car reservations/pick ups

•Act as a guide when guests go out

•Keeping records of accounts

Salary:

The starting salary for most holiday representatives is usually around %C2%A3450/%C2%A3500 per month and that includes commission from car hire and excursions. Different holiday representatives may have different pay structures and incentives. Upon completion of a finished season, your basic salary is likely to increase.

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