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Sales manager is one of the many jobs found in the realm of retail work. A sales manager oversees the daily operations of a store or a department within a store. He or she deals with customers and makes sure a store's operations are running smoothly. Read on to find out more about the work of a sales manager.

Sales managers work in a variety of stores. Sometimes there are several working within the areas of a department store. One sales manager may be assigned to the shoe department while another has responsibility for the activity in the baby clothing department. In a smaller store, there may be one sales manager in charge of the entire business. Essentially, sales managers are in charge of making sure that customers are receiving the best possible service. In some cases, they help to train new employees and organize merchandise on the sales floor. A knowledgeable sales manager knows about the products sold in the store as well as where they are kept. Also, a sales manager has the people skills necessary to deal with customers who are unhappy with a product they bought. A friendly personality and a desire to help customers find what they need are both necessary qualities in a successful sales manager.

The salary of a sales manager depends on the place he or she is working. For instance, a sales manager at a big department store may be paid more than a person in this position working in an independently owned shop. The Bureau of Labor Statistics reports that the annual median salary of a sales worker supervisor was $35,310 (May 2008). The years of experience and education of a sales manager also play a part when it comes to level of salary.

No specific program of study is connected with a position as a sales manager. A sales manager position may be offered to a sales person who has expressed interest in promotion. The company then trains the person in the duties of a sales manager. Business courses and training in customer service are both advantages for someone pursuing a sales manager position.

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