Sales Worker Supervisor

Answer 1

In the retail business sales worker supervisors ensure that customers receive quality goods and satisfactory service from their employees. In most retail chains sales worker supervisors are responsible for interviewing, hiring, and training qualified employees as well as preparing work schedules and assigning specific daily duties. Retail sales clerks, cashiers, stock clerks, customer service representatives, order fillers, wholesale sales representatives and sales engineers all report to a sales worker supervisor.

Responsibilities vary based on the size of the retail establishment. In large stores or retail chain stores sales worker supervisors may only specialize in one department or in one aspect of store merchandising. Most retail chains call sales worker supervisors department managers or supervisors. Department supervisors help establish and implement new store policies, procedures, and goals and they coordinate store activities with other department managers. Their main objective is to keep their department running smoothly, which means efficiently and profitably.

Non-retail sales worker supervisors coordinate and oversee the activities of workers who sell insurance policies, industrial products or services and other services like advertising, internet services, or financial information. These sales worker supervisors are responsible for preparing budgets, devising sales-incentives programs, making personnel decisions, and approving sales contracts. Small independent companies or retail stores require sales worker supervisors to not only guide and manage sales associates, they may also be responsible for the operation of the entire company or store.

Sales worker supervisors work at least forty hours a week. Holidays, sales events, and monthly inventory sessions usually mean longer hours. Supervisors are expected to work weekends and evenings so their work schedules change weekly. Supervisors can develop their own work schedule, but it must conform to the needs of the customer as well as the company.

There’s no standard education requirement for sales worker supervisors, but most jobs require a degree in business, liberal arts, management, or business. Graduates directly enter company management training programs instead of working on the sales floor. The average pay for a retail sales worker supervisor is between $27,520 and $46,450 depending on the responsibilities, length of service, and the type, size and location of the company. It’s not uncommon for some sales worker supervisors to earn more than $62,000 a year with large retail chains and as much as $98,000 a year in non-retail organizations.