Top 3 Online Survey Software Tools?

Answer 1

Companies and organizations have a multitude of survey or polling software to choose from - some online and some offline - and most feature the same, or close to the same, services in their higher-end plans.

But what are the most useful tools to look for when choosing survey software for your organization?

Skip Logic/Branching

Skip logic, also known as "branching," is an important tool for surveyors or researchers looking to create more in depth and personalized surveys. Skip logic/branching allows a respondent more personalized answer options depending on their responses to previous survey or poll questions. For example: A restaurant survey asks if a respondent liked their meal. If they answer yes,' the next question will prompt them to mention what they liked about it. If no,' the next question will prompt them to answer what they thought could have been better. Skip logic/branching not only provides the researching organization with more in-depth survey information, but it also makes the respondent/customer feel more involved in the survey and that the survey is more personalized for them, improving the chance that the respondents will finish the survey.

Multiple Platform Interface

This is exactly what it implies: The ability to send a survey through email, embed it on a website or have a specific website created for the survey. Also, multiple platform interfacing includes the ability to make a poll available through different means, i.e. on smart phones, tablets, desktops and laptops.The easier the access to surveys and polls, the more likely a larger respondent pool. Customers like when they can access a survey while they are on the move, before a movie starts, at home or at the establishment still. The larger a respondent pool, the more information an organization has to work with - and more can be done to satisfy a larger customer base, increasing the bottom line. Two of the best multiple platform interfaces available are through The Survey System (surveysystem.com) and Checkbox Survey Solutions (checkbox.com). Both feature walkthroughs and tutorial videos to help webmasters and survey creators get the most out of the software.

Results Analysis

For organizations with larger respondent pools, and a lot of incoming survey or poll information, results analysis tools are invaluable. Line graphs, pie charts, bar graphs, column graphs, trend spotting, rating scale statistics and matrix summaries can provide organizational researchers with in-depth information regarding their polls and surveys over periods of time or for answers to specific questions in their surveys. Most survey software available offers some sort of data and results analysis, but each have one thing in common: The bigger and more expensive plan chosen, the more inclusive the results analysis tools available. This is true with Checkbox and SurveyMonkey (surveymonkey.com), though The Survey System and World App Key Survey (keysurvey.com) provide more subjective analytical tools for organizations based on their specific needs. Key Survey, for example, will schedule a demo with an organization and build their survey templates, features and analytical tools on information given by said organization. What kinds of analytical tools an organization needs is dependent on how detailed it wants to analyze its survey information.