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A credit note is similar in form to an invoice, and contains much the same information - the details of the customer, supplier, and the nature of the business that lead to the credit, the amount and tax status of the credit. It is also essential to outline the conditions attached to this credit, such as limits on when and for what goods and services it may be used. A letter to accompany this should be brief, and direct attention to any important information on the note.

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