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Backoffice in BPOs (Business Process Outsourcing) refers to the support operations that are not directly client-facing but are essential for the smooth functioning of a business. This includes tasks such as data entry, payroll processing, inventory management, and accounting. By outsourcing these functions, companies can focus on their core activities while benefiting from cost savings and increased efficiency. Backoffice operations are crucial for maintaining operational integrity and ensuring that front-office services run seamlessly.

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1mo ago

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