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I have the same problem and what they did was where your hood release is take the actual cable end out of the lever. In order to get the hood open, someone will have to take some pliars and pull as hard as they can. I have had from several Ford Explorer owners for the same make around year of 1998-2001 that they have had to have their hood release cable replaced due to it being stripped or extra slack in it for some reason. I haven't gotten it replaced yet but I have been told that I have to order this part through the Ford dealership for about $20.00.

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Q: 2000 ford expedition the hood release does not operate How do you open the hood manually?
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