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I have the same problem and the engineers at Ford expect you to replace the entire wiper assembly if the cap over the linkage ball breaks... every other maker has this as a replaceable part.. whats up???

Pick up replacement cup-and-ball linkage bushings from local O'Rielly Auto Parts or online for less than $10. Made by Dorman part number 49451, brand number YL3Z 17508-AB.

Replacement instructions described for 2000 Expedition which uses same part here: http://voices.Yahoo.com/replacing-wiper-arm-bushings-2000-ford-5389617.html

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