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If, by saying "go off", you mean that a gfci switches off the supply of electricity, the reason is that it has been made to do this whenever there is:

  • a fault, either in the wiring from it to other socket outlets, or
  • a fault in the wiring to any appliance that is plugged into one of them, or
  • a fault actually inside one of these appliances.

If any GFCI does not reset when you press its 'Reset' button then you will have to find out:

  • where the fault is and
  • get it fixed.

Only after a fault has been fixed will the GFCI reset when you press its 'Reset' button. Then all outlets and appliances connected to it will once again receive a supply of electricity.

For more information, please see the answers to the Related Questions shown below.

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As always, if you are in doubt about what to do, the best advice anyone should give you is to call a licensed electrician to advise what work is needed.

Before you do any work yourself,

on electrical circuits, equipment or appliances,

always use a test meter to ensure the circuit is, in fact, de-energized.

IF YOU ARE NOT ALREADY SURE YOU CAN DO THIS JOB

SAFELY AND COMPETENTLY

REFER THIS WORK TO QUALIFIED PROFESSIONALS.

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13y ago

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