decrease or to end the spoils system.
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Civil Service Commission.
With the civil service commission, jobs went to those who were best qualified, rather than to those with certain political views. - See more at: http://www.chacha.com/question/how-did-the-civil-service-commission-help-to-eliminate-the-spoils-system#sthash.jWJdnv06.dpuf
to reform the civil service system
The federal civil service in the United States was established in 1871. It is defined as "all appointive positions in the executive, judical and legislative branches of the Government of the United States, except positions in the uniformed services".
no they did not use the civil service exam