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1 explore your organization's vision

2 help communicate the culture and vision to customers-daily

3 demonstrate ethical behavior

4 identify and improve your service skills

5 become an expert on your organization

6 demonstrate commitment

7 partner with customers

8 work with your customer's interest in mind

9 treat vendors and suppliers as customers

10 share resources

11 works with, not against, your customers

12 provide service follow-up

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Q: What are some strategies for helping promote a positive customer culture?
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